FAQ
Questions Buyers Actually Ask Us.
Real answers about who we are, what we build, when homes complete, and why buyers choose a family-run developer over a national one — plus the presale, warranty, and stewardship questions that come up most. Legal and regulatory answers link to their primary sources. Last reviewed October 2026.
About Pashcon Developments
Who is Pashcon Developments?
Pashcon Developments is a family-owned, Vancouver-based real estate developer with decades of British Columbia real estate experience. The firm builds boutique residential communities across the Okanagan: condominiums, townhomes, and duplex homes in Kelowna and Penticton, BC.
Pashcon was started by two co-founders, Gordon and Martin, who are still directly involved today. The firm takes on a small number of projects at a time so each one gets the attention a family name demands.
Where does Pashcon Developments build?
Pashcon is based in Vancouver, BC, and develops across the Okanagan. Current and completed communities are in Kelowna, BC (Serenity, at 1085 Martin Avenue) and Penticton, BC (274 Kinney Avenue and 783 Martin Street).
If you have a land or project opportunity outside Kelowna and Penticton, contact us directly. Every opportunity is considered on its own merits.
Why choose a family-run, boutique developer over a national builder?
A large builder spreads the same handful of project managers and trades across many buildings in many cities at once. Pashcon does the opposite: a small number of projects, the same architect (Lime) and interior designer (Hatch) on every one, and a team that answers its own phone rather than routing you through a call centre.
That scale is also why Pashcon stays involved after handover, through the Stewardship Program, instead of moving on to the next city.
How can I check that a BC developer and builder are properly registered and insured?
British Columbia doesn't issue a single "developer licence." Two separate rules do the work. First, under the Real Estate Development Marketing Act (REDMA), a developer must prepare a disclosure statement and file it with the Superintendent of Real Estate, which is BCFSA, before marketing a development unit (s. 14). Second, under the Homeowner Protection Act, new homes must be built by a Licensed Residential Builder and carry home warranty insurance.
You can look up any builder's licence in BC Housing's public registry before you sign. This applies to every developer, Pashcon included. For the disclosure statement and builder details on a specific development, our team will walk you through them directly.
Sources: Real Estate Development Marketing Act (BC Laws) · BC Housing: Public Registry of Residential Builders
Serenity in Kelowna
What is Serenity, and how does it connect to Pashcon?
Serenity is Pashcon's current Kelowna development: a boutique six-storey building of 33 residences at 1085 Martin Avenue, in Kelowna's Central City, about a 4-minute drive from downtown. Pashcon Developments is the developer, with architecture by Lime and interiors by Hatch.
The mix is 28 condominiums (16 one-bedroom, 9 two-bedroom, and 3 three-bedroom) plus 5 two-bedroom ground-oriented townhomes, from roughly 660 to 1,050 square feet. Floor plans, amenities, interiors, and registration live on Serenity's own site, which is the official record for the project.
Is Serenity still available, and what does "presale" mean here?
Serenity is in its presale phase: a private release ahead of construction. Registration is open and free. Pricing and deposit terms haven't been published yet. In BC, a developer cannot market a unit until its disclosure statement is filed (REDMA s. 14), and registered buyers receive that package first.
Presale means you're buying from plans and renderings rather than a finished home, which is why BC law gives you a disclosure statement before you sign and a cancellation window after.
Sources: Real Estate Development Marketing Act (BC Laws) · BCFSA: REDMA FAQs
When will Serenity be complete?
No completion or occupancy date has been announced for Serenity, and we won't invent one. Dates are set out in the contract of purchase and sale and the disclosure statement. Serenity's own FAQ notes that the contract will state a firm "Outside Date," the calendar date by which the building must be completed or the buyer may cancel and receive their deposit back.
Registered buyers are told first when construction milestones and a completion date are confirmed.
What do the City of Kelowna's records say about Serenity's site?
The City accepted development applications for 1085 Martin Avenue and 1444-1448 Gordon Drive on January 31, 2024 (rezoning file Z24-0003, development permit file DP24-0017). The City's application package describes a six-storey building of 33 units: 16 one-bedroom, 14 two-bedroom, and 3 three-bedroom. That is the same mix Serenity publishes (9 two-bedroom condominiums plus 5 two-bedroom townhomes).
The zoning has since changed. On February 2, 2026, the City rezoned the property to its TS1 (Transit Supportive Corridors) zone as part of a staff-initiated pilot. Because of that, Council rescinded the earlier MF3 rezoning bylaw for the site on February 9, 2026 and closed file Z24-0003. The City's report states the applicant intends to pursue a Development Permit under the new TS1 zone.
Development permit DP24-0017 then went to Council on June 22, 2026. The City's staff report describes a six-storey residential building of 33 units on the corner of Gordon Drive and Martin Avenue, with a rooftop outdoor amenity space, an indoor amenity space on the second floor, 27 residential and 4 visitor parking stalls, and a car elevator to the parkade's upper level. Staff recommended issuing the permit, with lot consolidation required first.
We don't summarize permit status here because it changes. For the current development permit and building permit record, check the City of Kelowna's development tracker directly.
Sources: City of Kelowna: development permit report, DP24-0017 (June 22, 2026) · City of Kelowna: rescindment report, Z24-0003 (Feb 9, 2026) · City of Kelowna: Transit Supportive Corridor pilot · City of Kelowna: Z24-0003 / DP24-0017 application package · City of Kelowna: current development applications
Buying a Pashcon Home
What types of homes does Pashcon build, and what's the difference?
Pashcon builds condominiums, townhomes, and duplex homes. A condominium (like the one- to three-bedroom homes at Serenity) is a single unit within a larger building with shared common areas. A townhome is a multi-storey home with its own entrance: Serenity's five two-bedroom townhomes are ground-oriented, and the 783 Martin Street enclave in Penticton is seven three-storey townhomes with ground-floor garages. A half-duplex, like 274 Kinney Avenue, shares a single wall with one neighbour rather than many, with each home still getting its own three full storeys and a double garage.
Why buy at the presale stage, and what's the trade-off?
Buying while a development is in presale, as Serenity is today, means the widest selection of floor plans and orientations. That selection narrows naturally as a building sells and moves toward completion, so the earlier a buyer engages, the more choice they have.
The trade-off is that you're committing from plans, with completion months or years away. That's why BC requires a disclosure statement before you sign, holds your deposit in trust, and gives you a window to cancel. Read those documents with a real estate lawyer or notary before you commit.
Sources: BCFSA: REDMA FAQs
Is my deposit protected during a presale?
Yes, by statute. REDMA (s. 18) requires a developer who receives a presale deposit to promptly place it with a brokerage, lawyer, or notary public, who holds it as trustee in a trust account at a savings institution in British Columbia. It is not the developer's operating money.
This applies to Pashcon's presale developments the same as any other BC developer. The disclosure statement names who holds deposits for that specific project, and our team walks every buyer through it before you sign.
Sources: Real Estate Development Marketing Act (BC Laws) · BCFSA: REDMA FAQs
How long do I have to cancel a presale contract in BC?
You have 7 days. Under REDMA (s. 21(2)), a purchaser may rescind a presale purchase agreement by written notice to the developer within 7 days after the later of two dates: when the purchase agreement was made, and when the developer obtained your written acknowledgement that you had the opportunity to read the disclosure statement.
No reason is required, and the deposit is returned. This is a legal right every presale buyer has, not a Pashcon policy. Because the clock starts at the later of those two dates, keep a copy of what you sign and when.
Sources: Real Estate Development Marketing Act (BC Laws) · BCFSA: REDMA FAQs
What is a disclosure statement, and why do I get it before I sign?
A disclosure statement is the written document a developer must prepare and file with BCFSA's Superintendent of Real Estate before marketing any unit (REDMA s. 14). It sets out the material facts about the project, including who holds deposits and the purchaser's rights of rescission.
Since April 1, 2025, developers must also attach a plain-language Summary of Pre-sale Risks and Buyer Rights to the front of it. Read the summary first, then the full statement, before you sign anything.
Sources: Real Estate Development Marketing Act (BC Laws) · BCFSA: New consumer disclosure requirement for pre-sales
What warranty coverage comes with a new Pashcon home?
Every new home built by a Licensed Residential Builder in British Columbia must have home warranty insurance under the Homeowner Protection Act, known as 2-5-10. That means 2 years on defects in labour and materials, 5 years on the building envelope (including unintended water penetration), and 10 years on structural defects.
For strata buildings the details matter. The 2-year coverage runs 12 months for non-common property and 15 months for common property, with 24 months for major systems and exterior components. Coverage per strata unit is capped at the lesser of the first owner's purchase price or $100,000, and strata common property at the lesser of $100,000 per unit or $2.5 million per building. These are legal minimums, and BC Housing publishes the current terms.
Pashcon's Stewardship Program goes beyond that minimum: direct contact with our own care team, proactive seasonal check-ins, and strata transition support, not just a warranty claim line.
Sources: BC Housing: Home warranty insurance
What if construction is delayed, or something goes wrong?
Every BC presale carries some construction risk, and REDMA exists to require developers to disclose material facts in writing before you buy. Pashcon's approach is built to reduce that risk in the first place: a small number of projects underway at once, the same architecture and design partners on every one, and direct contact with the people actually building your home.
If a concern comes up during construction or after you move in, you reach our own team directly, not a third-party call centre.
After You Move In
What is the Pashcon Stewardship Program?
The Stewardship Program is how Pashcon stays involved after a home closes: direct-to-builder access to our own care team (not a call centre), proactive seasonal quality check-ins as the Okanagan's weather changes, and hands-on support guiding a new Strata Council through its first transition.
Who runs the building after I buy, and when does the strata council take over from the developer?
Under BC's Strata Property Act, the owner developer acts as the strata council from the day the strata corporation is established until owners elect a council at the first annual general meeting. That meeting must be held within the 6-week period that begins on the earlier of two dates: when 50% plus one of the strata lots have been conveyed to purchasers, or 9 months after the first lot is conveyed.
Within one week after that meeting, the developer must hand control of the strata's money, keys, and access devices to the newly elected council. A first council that has never run a building can find this handover confusing, which is why Pashcon's Stewardship Program includes post-completion strata support and transition advisory.
Sources: Strata Property Act (BC Laws) · Province of BC: New strata developments
Who do I call after closing if something needs attention?
You reach Pashcon directly, the same family that built your home, not a routed call centre. Email info@pashcon.ca or call (604) 300-1217, and expect a response within one to two business days.
Working With Pashcon
I own land in the Okanagan. Does Pashcon partner with landowners?
Yes. Selling to a large builder can turn a family property into just another building; Pashcon takes on a small number of sites at a time and gives each the same architect, Lime, and the same designer, Hatch, that every Pashcon community shares. If you're thinking about selling or partnering on land in Kelowna or Penticton, tell us about the property directly.
How do I get updates on new Pashcon developments?
For Serenity, register on the project's own site and you'll be first to hear about pricing, floor plan availability, and construction milestones. For anything else, reach out through our contact page and we'll keep you posted as new communities are announced.
How do I contact Pashcon directly?
Email info@pashcon.ca, call (604) 300-1217, or use the contact form. Your message goes straight to the family, not a call centre, and we typically respond within one to two business days.
Work With Pashcon
Let’s talk about what we’re building next.
Buyers, land owners, and future partners — reach the family directly.